Ben Venue Laboratories, Inc.

Online Privacy Policy

Online Privacy Policy

Ben Venue Laboratories, Inc. (“BVL”), its affiliates, subsidiaries and divisions, are committed to protecting the privacy, accuracy and reliability of any personally identifiable information that you choose to provide through our websites (“Personal Information”). In order to maximize your visit to this BVL website and in order to provide you with valuable health and disease state information, we may ask you for certain Personal Information. In order to keep your Personal Information confidential and secure, we have developed information privacy practices that are described in detail in this online privacy policy (the “Privacy Policy”). BVL maintains your Personal Information in strict adherence with this Privacy Policy.

This Privacy Policy covers the following topics:

  • Collection of Personal Information
  • Personal Information
  • Disclosure of Personal Information
  • Personal Information: Access and Correction
  • Collection and Use of Non-Personal Information
  • Children's Online Privacy
  • Links to Other Sites
  • Changes to Privacy Policy and Questions

Please read this Privacy Policy carefully. By using this site, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not disclose any Personal Information through this site. This Privacy Policy may change from time to time, so please check back often. Should you have any questions about this Privacy Policy or our data collection and use practices, please click here for our contact information.

Collection of Personal Information

It is not necessary to provide any Personal Information to use this website. You can visit much of our website without telling us who you are or revealing any Personal Information.

However, if you want, to access certain features offered through this site, it may be necessary to provide Personal Information, such as your name, address, telephone number, e-mail address, and possibly other information. We also may ask for some Personal Information when you send us a comment or question, or when you request information through our site. If you do not want to give us any Personal Information, you can choose not to use these features of our website. The choice is yours. We are only interested in offering you convenient online services that match your interests and needs while also protecting your privacy in the process.

Use of Personal Information

We use your Personal Information for three general reasons. First, we use Personal Information to provide you with the services that you request. Second, we may use your Personal Information to send you additional information about our products or information about other products and services in which you might be interested. Third, we may use your Personal Information in aggregate form to help us evaluate and modify existing services and to help us develop additional services that are likely to be of interest to our users.

When initially providing us with Personal Information, you can always choose not to be contacted by choosing to "opt-out" on the registration screen. Or, you may later decide that you do not want your Personal Information used for these purposes, and you may opt-out by sending an e-mail or letter to us at that time. Please refer to Personal Information: Access and Correction.

Disclosure of Personal Information

BVL’s responsibility to keep your information private is taken very seriously. Accordingly, BVL shares your Personal Information in only the following circumstances:

BVL Related Entities, Affiliates, Subsidiaries and Divisions: BVL may disclose your Personal Information to its corporate affiliates, subsidiaries and divisions. Any Personal Information provided to affiliated entities, subsidiaries or divisions will be treated in accordance with this Privacy Policy.

BVL Operations and Maintenance Contractors: BVL may share your Personal Information with third-party contractors as is necessary to respond to your requests for products and information, unless you have opted-out of receiving information. Third-party contractors may access your Personal Information to send you this information on behalf of BVL. BVL also may hire third-party technology providers to host this website and to store your Personal Information.

Legal Authorities. BVL may disclose Personal Information when required by law or legal process, when necessary to protect and defend the rights or property of BVL, or when necessary to protect the personal safety of BVL website users and customers.

Aggregate Information. Aggregate information does not contain any individually-identifiable Personal Information about our users. From time to time, BVL may share aggregate, non-personal information about website usage with third parties, including government agencies and advertisers.

Email to a Friend.On some sites, you can choose to send a link or a message to a friend or colleague referring them to one of our product web sites. E-mail addresses you may provide for a friend will be used to send your friend information on your behalf and will not be collected or used by BVL or provided to other third parties for additional purposes.

Personal Information: Access and Correction

If you would like to access your Personal Information, or request that your Personal Information be removed from our database, please contact BVL through our e-mail or U.S. mail address listed at the end of this document. BVL will use reasonable efforts to supply you with this information and to correct any factual inaccuracies that you identify.

Collection and Use of Non-Personal Information

BVL also collects information that, alone, cannot be used to identify you (referred to as "non-personal information") through this website. We may use this non-personal information in aggregate form for product and service development, for market analysis, and to understand how to improve the quality of our websites. In doing so, we may provide it to third parties. Examples of types of non-personal information that we may collect include gender, age, survey responses, IP addresses, and data stored in cookie files and captured by pixel tags. We describe IP addresses, cookies, and other tracking technology in more detail below:

Internet Protocol Addresses. An Internet Protocol (IP) address is a number automatically assigned to your computer whenever you access the Internet. This number does not identify your name, e-mail address or other Personal Information. If you request information from this website, our server will enter your IP address into a log. We use this information to measure site traffic, to help us to understand how people are using our website and to hopefully improve your online experience.

Cookies and other Tracking Technology. This website may gather certain non-personal information through the use of "cookies," web logs, and pixel tags/web beacons to identify a visitor as the visitor navigates the website. Your web browser permits us to put information, including session-based IDs and/or persistent cookies, on your computer’s hard drive in order to recognize your computer.

"Cookies" are small text files that recognize repeat visitors, facilitate ongoing access to some sites, and allow sites to understand how and when pages are visited and by how many people. Visitors who are concerned about the use of cookie technology may opt to enable a feature in their browser software, if any, that will erase cookies, block all cookies, or warn the user before cookies are stored or exchanged. Please be aware, however, that some parts of this website may no longer function properly if cookies are disabled.

Sometimes we work with third parties to put cookies on your hard drive. Before we enter into arrangements with third parties, however, we require these third parties to enter into an agreement with us that they will comply with our Privacy Policy.

Usually cookies contain no personally identifiable information. However, if you have provided us with Personal Information, we may correlate this information with the cookies or other tracking technology placed on your computer by our web site in order to offer an improved website experience for you.

We also may use tracking technologies such as pixel tags. Pixel tags, also known as web beacons, function similarly to cookies. A pixel tag is an invisible, one pixel-sized piece of code which transmits certain information to our servers.They are placed on key pages, tools, and areas of our website. When a visitor requests/visits/clicks on anything that includes a pixel tag, the information about the visitor’s action is recorded in a web log. This is done in order to track a visitor’s usage across various web pages on our website.

We may also use pixel tags in our HTML-based e-mails in order to determine if e-mails were opened and replied to or forwarded. This information will be used only in aggregate for research to improve site content and usability. You can disable pixel tags by changing your browser settings to omit images or through commercially available software packages.

Children's Online Privacy

This website and any accompanying services offered are not directed at children who are under 18 years of age. It is BVL’s policy to require that individuals requesting information on our products be 18 years of age or older.

Should we receive Personal Information from a person who we know is under 18, we will automatically delete such information from our database. The information will not be used for any purpose.

Links to Other Sites

As a convenience to our visitors, BVL sites may contain links to a number of sites that we believe may offer useful information. When you click on one of these links, you will be transferred from the BVL website and be connected to the website of the organization or company that you selected. The BVL Privacy Policy is no longer applicable when you leave our site by way of link. Each of these linked sites maintains its own independent privacy policies and procedures, which you should consult before providing any of your Personal Information.

Additional Provisions on Web Sites

Some BVL sites may have particular provisions relating to privacy that differ from those stated here. Those provisions, if any, will be disclosed to you on the page on which personally identifiable information is collected.

Changes to Privacy Policy and Questions

BVL reserves the right to modify, add or remove portions of this privacy statement at its discretion. If we decide to change this Privacy Policy, we will post those changes at this site. Continued use of our sites following any changes in our Privacy Statement indicates your consent to the use of newly submitted information in accordance with the amended Privacy Policy. If you would like your Personal Information removed following a change to the Privacy Policy, or if you have any questions about our Privacy Policy, this website or its offerings, you may contact us online using our e-mail address: or you may write to us via the following address:

Ben Venue Laboratories, Inc.
Attn: Public Relations and Communications

300 Northfield Road

Bedford, OH 44146

Last Update: November 18, 2011

Copyright © 2000 - 2012 Ben Venue Laboratories, Inc. All rights reserved.

Media Contact

  • Please send media or public relations inquiries to Ben Venue Laboratories care of our Media/PR e-mail